Policies

Security & Privacy

Data Controller

Tallulah Belle is the owner of this Website and responsible for any personal data (as that term is defined in the Data Protection Act 1998) you submit via the Website. We are notified with the UK Information Commissioner’s Office under registration number Z8135089, and are regulated by the ICO. If you have any complaints about our security or handling of your personal which we haven’t been able to resolve with you, you can contact the ICO at www.ico.org.uk.

Keeping You Secure

When you shop with us we’ll ask you for certain information (such as your email address, name, address, and where you purchase a product, your payment details) to make sure that your order and delivery go smoothly. Any information you hand over reaches us fully encrypted through an SSL – a special security layer added to your account and checkout pages. You can see when you’re on a secure page because the address in your browser will begin with https instead of http. And you can sleep easy because your credit card details are processed in the UK.

Secure Payments

PAYPAL

When you choose to pay with Paypal, your financial information isn’t even shared with us.

Keeping Your Passwords Safe

Remember to keep your account password safe! We can help you to reset it now and then, but you’ll need to make sure that it stays with you and only you. Giving it out can represent a security risk and Tallulah Belle Boutique will not be liable for any loss or damage that might arise from this.

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How We Use Your Information

When you input your information into the website, we store it securely and might use it for:

  • Helping to process your orders
  • Providing admin support for your account
  • Helping with your enquiries
  • Crime and fraud prevention (when we might also share it with the police or other authorities if required by law)
  • Marketing (subject to your account preferences, which you can change in My Account)
  • Administering promotions or competitions (when we might also need to share the information with third parties in order to deliver you your prize!)
  • Analysis of our customer base and profiling in order to decide which products or services you might prefer and so these are tailored to you

We only keep your information as long as we need to, for the purposes listed above. When we don’t need it anymore we delete it securely. Please note if you ask us to stop processing your information for marketing purposes, we may need to actually retain some of it to ensure your details are kept on our marketing suppression lists.

If you’d like to know what information we hold about you or have any queries about the security or our processing of your information, please contact me via email.

Cookies And How To Manage Your Preferences

Most websites use cookies, and we do too, to keep offering you the best service. A cookie is a way of transferring little bits of information from our website back to us, which means, for example, that we can see which pages or products are our most popular and then create a better experience for you in the future.

There are a few different kinds of cookies and they each do slightly different things.

WEBSITE FUNCTIONALITY COOKIES

These simply enable you to browse our website and use all our functions, like your Shopping Bag or Account pages.

WEBSITE ANALYSIS COOKIES

These help us to understand how our customers are using our website, and we use this information to constantly improve the way we do things.

CUSTOMER PREFERENCE COOKIES

These help us to make sure your online experience is simple, easy, and relevant to you.

TARGETING COOKIES

We sometimes run online advertising campaigns, and, if we think you’ll be interested in what we have to say, targeting cookies will help us to deliver that message to you. More importantly, they limit the number of times you see any of our ads.

To find out more about cookies and how you can manage your cookie preferences please visit DAA

Having Problems With The Our Website

ACCESSING SECURE PAGES

It may be that there’s a firewall blocking your access to secure pages. Some businesses or networks use firewalls to moderate the content employees or users can see. Try contacting your IT team to request access.